McBains
  • Home
  • About Us
  • Capabilities
  • Sectors
  • Projects
  • Crown Commercial Service (CCS) Framework
  • Careers
  • News
  • Contact
Recent Projects
  • Brighton 3T's Chapel
    Brighton 3T's Chapel View Case Study
  • Brighton 3T's Programme
    Brighton 3T's Programme View Case Study
  • Broadwater Road
    Broadwater Road View Case Study
  • Foxhill
    Foxhill View Case Study
  • Wixams Village
    Wixams Village View Case Study
  • Kingsmere
    Kingsmere View Case Study
  • Home
  • /
  • Sectors
  • /
  • Motor Retail

Motor Retail

  • Education
  • Financial
  • Healthcare
  • Heritage
  • Hotels & Leisure
  • Housing & Masterplanning
  • Industrial
  • Motor Retail
  • Offices
  • Police & Custodial
  • Private Residential
  • Public Sector
  • Retail
  • Social Housing
  • Transport
  • Urban Regeneration

The brands we work with say we're motoring in the right direction - helping dealers put infrequent visitors at ease.

Selling a car is no longer just about, well, selling a car. It is about being most relevant to the audience, making existing and prospective customers feel comfortable or special, driving buy-in to the brand.

Relevance is, in car retail, massively subjective. To one customer, luxury surroundings can be both comfortable and intimidating. Equally, what may be welcoming to another customer may be disappointing to others.

For most people, the dealer visit is on average once every three years to buy, and once a year for service or repair. It is not a familiar experience. If it is not familiar, then it should be comfortable and welcoming.

More and more people are choosing to buy through a branded dealership, especially so as access to both cars and finance eases following a difficult economic period, and boosted further by astonishing advances in product quality and efficiency - and, consequently, demand.

It means that dealers and manufacturers are thinking hard as to how they operate their core services, manage customer first impression and flow, and deal with aftersales visits. Comfort puts customers at ease, and generates sales.

Being such a furiously competitive business, the very fact we work for names such as Jaguar Land Rover and Citroen confirms we're motoring in the right direction - the better way.

Our specialist Motor Retail team provides a high-value, versatile and focused service, while recognising the importance of flexibility demanded by such a diverse market.

Key Contacts

Matt Baldwin

[email protected]

Motor Retail Clients
  • Citroen UK
  • Hartwell
  • Hyundai
  • Jaguar Landrover
  • Peugeot
  • Toyota Lexus
  • VW Group

McBains Explains

Get the latest insights from McBains and industry news to your inbox each month.

By submitting your email address you are agreeing to us storing your data for the purpose of sending you a newsletter.

Explore McBains

  • Crown Commercial Service (CCS) Framework
  • Architecture
  • Building Services Engineering
  • Building Surveying
  • Digital Engineering (BIM)
  • Civil & Structural Engineering
  • Dispute Resolution
  • Employer's Agent
  • Masterplanning & Urban Design
  • Principal Designer / CDM Advisor
  • Project Management
  • Project Monitoring & Due Diligence
  • Quantity Surveying
  • Sustainability & ESG
  • Workplace
  • Education
  • Financial
  • Healthcare
  • Heritage
  • Hotels & Leisure
  • Housing & Masterplanning
  • Industrial
  • Motor Retail
  • Offices
  • Police & Custodial
  • Private Residential
  • Public Sector
  • Retail
  • Social Housing
  • Transport
  • Urban Regeneration

© 2022 McBains – Privacy Policy

Brand by David Carroll & Co . Design by Mutual & CIB

Compile your custom collection of content from around McBains to quickly share with your colleagues

Manage collection
Share collection
Download as PDF

Added to collection

Removed from collection

Your download will begin shortly.

https://mcbains.co.uk/s/{shortCode}