Retail environments aren’t just buildings, they’re complex businesses with high expectations. We don’t just look at plans or façades. We consider every operational detail, every customer touchpoint and every workflow behind the scenes. The insight? Success depends on seeing the full picture, from the front door to supply chain management and everything in between.
A retail outlet is more than a shop window in a crowded high street or retail park, it’s a business, a brand and a carefully managed customer experience. These spaces must balance eye-catching design with functional, flexible layouts that meet visitor expectations.
At McBains, we understand this sector end-to-end. Whether it’s a retail park, department store, car showroom or high street bank, we bring expertise in operations, supply chain, sustainability and technology to ensure every space performs as well as it looks.
Immersing ourselves in the environment is central to our approach. From initial observation to full operational analysis, we make sure every project meets the needs of shoppers, staff and the business.
Because we combine practical experience with strategic insight, we don’t just design and manage. We anticipate, advise and enhance. Our role is to make retail spaces efficient, sustainable and memorable.
Paddington, Central London
A major, mixed-use scheme providing a mix of commercial and retail space, together with substantial public realm and station improvements.
Services
Project Monitoring & Due Diligence
Sectors
Hotel & Leisure, Retail, Office & Commercial, Transport & Infrastructure
Battersea, Greater London
We provided project monitoring services to a consortium of funders for Phases 1, 2 and 3 of works on the iconic, Grade II* listed Power Station.
Services
Project Monitoring & Due Diligence
Sectors
Residential, Hotel & Leisure, Office & Commercial, Regeneration & Urban Development, Retail
Kings Cross, Central London
A mixed-use project converting the buildings that make up ‘Coal Drops Yard’ within Kings Cross Central.
Services
Project Monitoring & Due Diligence
Sectors
Regeneration & Urban Development, Hotel & Leisure, Retail
West End, London
New concept flagship Matalan retail store on London’s Oxford Street.
Services
Cost Management, Project Management, Civil & Structural Engineering, Building Surveying, Health & Safety
Sectors
Retail
Hounslow, Greater London
Urban mixed-use regeneration scheme to transform an underutilised town centre building and provide a mixed retail and PBSL offering.
Services
Architecture
Sectors
Residential, Retail, Regeneration & Urban Development
Nationwide, UK
A capital programme of works to replace over 2,500 ATM machines at NatWest / RBS branches nationwide.
Services
Cost Management
Sectors
Retail
Wandsworth, Greater London
Transformation of a former Royal Mail brownfield site to deliver a build-to-rent and mixed-use development.
Services
Project Monitoring & Due Diligence
Sectors
Residential, Retail, Hotel & Leisure
City Of London
New-build, mixed-use 15-storey building delivering 454 apart-hotel rooms and 79 private residential units alongside flexible commercial space.
Services
Project Monitoring & Due Diligence
Sectors
Residential, Office & Commercial, Retail
Harlow, Essex
A coordinated programme to re establish the civic heart of Harlow with high quality public realm, sustainable transport and a renewed cultural offer.
Services
Architecture, Project Management, Cost Management, Building Services Engineering, Sustainability & ESG, Civil & Structural Engineering
Sectors
Regeneration & Urban Development, Civic & Government, Transport & Infrastructure, Hotel & Leisure, Retail, Residential, Office & Commercial
Harlow, Essex
A public realm improvement scheme to transform a pedestrian high street in Harlow, to create a safer, more welcoming town centre.
Services
Architecture, Project Management, Cost Management, Building Services Engineering, Health & Safety, Sustainability & ESG, Civil & Structural Engineering, Clerk of Works / NEC Supervisor
Sectors
Regeneration & Urban Development, Retail, Civic & Government
Harlow, Essex
A public realm improvement scheme to transform a pedestrianised square in Harlow town centre, to create a new hub for leisure and hospitality.
Services
Architecture, Project Management, Cost Management, Building Surveying, Building Services Engineering, Health & Safety, Sustainability & ESG, Civil & Structural Engineering, Clerk of Works / NEC Supervisor
Sectors
Regeneration & Urban Development, Civic & Government, Hotel & Leisure
Nationwide, UK
McBains has worked with NatWest Group since 2012 delivering cost management services to a successful programme of works nationwide.
Services
Cost Management
Sectors
Retail
Harlow, Essex
Regeneration scheme to create new western gate-way to Harlow town centre with new arts facilities, residential homes & enhanced public realm.
Services
Architecture, Civil & Structural Engineering, Building Services Engineering, Sustainability & ESG, Cost Management, Project Management, Health & Safety, Clerk of Works / NEC Supervisor
Sectors
Civic & Government, Residential, Hotel & Leisure, Regeneration & Urban Development
We work with retailers and brands to deliver spaces that combine operational insight with great design.
Aldi
/Cornish Bakehouse
/Co-op
/Domino's Pizza
/Enterprise
/Greene King
/Harlow Council
/NatWest
/Notcutts
/Vertu Motors
December 12, 2024
April 1, 2022
April 20, 2021
December 4, 2020
Creating exceptional retail spaces is about more than architecture, it’s about understanding how people use them. Our teams of designers, project managers, engineers and operations specialists apply experience, creativity and insight to ensure every space performs at its best.
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